To update your bank details in DXP please follow the below instructions:
Step 1. Log into the DXP app or through the browser
Step 2. Click/touch Expenses and then select the ellipses (three dots ...) on the top right of screen, then select Edit Payment Account at bottom of screen
Step 3. Complete the fields correctly and please ensure you put a dash (-) between the six numbers for the BSB
Step 4. Double check the details added, and select the tick on the top right of the screen.
These details are now saved in DXP and your refund amount will be paid to that account. You may find that you will need to check your DXP bank account details again, please follow this process to update them.
Please note: The DXP bank details will not override your pay bank account details saved in CiAnywhere > My HR and Pay.